SHIPPING AND BILLING

Shipping is sometimes a bit slower than normal due to Covid-19, although it seems more and more on target each week. 

1. LAST CHECK BEFORE YOU ORDER

Two mounting bracket spacers are provided with each Mac Ride seat. The spacers are for threadless steerer tubes that are 1 1/8" only. Each spacer replaces an existing 10mm spacer(s). Check your bike before your order, especially if you have a short stem! And especially if you need a quill stem adapter. It's important to know the difference between a 7/8" and a 1" adapter requirement.

*We have recently seen that some newer bikes have a larger seat post. If you have a bike with a new larger seat post (at a max diameter of 34.9mm), please read the fix, here, to make sure you are happy before proceeding with your order.

** We do not have an adapter for 1.5" steerer tubes. Mac Ride requires an additional part to be made compatible with Cannondale's Leftys.

2. SHIPPING

We ship to the EU via our partners, BS Trading, from France. You will receive your Mac Ride approximately 2-10 business days after it ships, depending on the destination. There will be no import, tax and duty fees charged to you upon receipt of your Mac Ride. The price on our shop includes tax. 

We ship within 24 hours of your order. Considering weekends, the last pick up is 12pm on Friday; the next ship time is 12pm Monday. Shipping does not happen on national holidays.  

3. DELIVERY TIME FRAMES

All delivery time frames are estimated. We cannot guarantee delivery due to unforeseen circumstances, including national holidays. It is usually much quicker, but please allow up to 10 business days from the time you receive your shipping notification for your Mac Ride to arrive. Additional time may be necessary for rural addresses.

4. FREIGHT & HANDLING CHARGES:

For each additional Mac Ride on the same order to the same address, there is a drop in the shipping fee. Why not team up with a friend to order two seats to the same address?

5. PAYMENT

Your account will be charged at the time your order is placed. You cannot pay for an order using two separate payment methods. 

6. INTERNATIONAL TRANSACTION FEES

If you are paying on our site for goods in Euros, but your card is in a different currency, please note, your bank may charge an international transaction fee at the point of purchase. 

7. OUT OF STOCK/ON BACK ORDER

If Mac Ride is out of stock, you are still charged at the point of purchase. We will ship Mac Ride to you as soon as it becomes available.